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February 16, 2021 By Dawn Houghton

O’Brien & Bails Court Reporters Talk Benefits of a Court Reporting Career Flexibility, Freedom, and Fun

Have you ever wondered what stenographers like best about their career decision?  What are the challenges the job brings?  What is fun about your job?  We sat down to hear what our court reporters all around the nation had to say about their chosen career path and we were blown away with the responses.

What do you like about your court reporting career?

  • I like the freedom of being self-employed and the flexible hours. Earning potential is based on my willingness to work and ability to finish transcripts in a timely manner, so I like to work hard!
  • Meeting fascinating people and going to interesting places and hearing intriguing stories.
  • The flexibility of working when I want and not know what the next day holds.
  • Meeting so many interesting people over the years, learning about so many different subject matters. Constantly challenging myself to become a better writer.
  • Flexibility, flexibility, flexibility.

What is one of the biggest challenges you face in your career?

  • Finding stretches and strengthening to counter the repetitive movements over so many years.
  • Keeping up with all the latest technology.
  • At the present time, a challenge I face in my career is being able to hear every single spoken word during remote depositions and distracting background noise from non-muted participants.
  • Anxiety – it never diminishes!

What was the funniest thing you experienced during a deposition (maintaining confidentiality)?

  • One of the defendants represented himself and was questioning a former employee. He was asking “Perry Mason” type questions until the witness finally yelled, “Yes, it’s true!! It’s all true!” One of the other defense attorneys fell off of his chair because he was laughing so hard. I had tears running down my face from laughter.
  • When I lived in LA I took the depo of a famous musician. It was a class action suit, so before she testified, another woman testified first. The famous musician sat at the end of the really long conference table to wait her turn. The musician fell asleep and started snoring, and nobody wanted to say anything.
  • The witness running away from the lawyer before we even started, and she was running after him to try to get him to testify.
  • There’s been a few times when the answer (meant to be comical) cracks up everyone in the room and both sides get the giggles.

Interested in learning more about court reporting?  We would love to hear from you.  Learn more about our court reporting services HERE or contact us at 800.878.8750.

Filed Under: Court Reporters, Court Reporting, Legal Professionals, News

February 27, 2015 By Dawn Houghton

4 Steps Every Court Reporter Can Take to Handle Stressful Deadlines

court reporter watchWhile a court reporting career can be greatly rewarding, there are times when the responsibilities of the job can be stressful. This stress can be compounded by the added stress of balancing work life and family life. Every court reporter needs to develop ways of handling stress when levels are high. By having a plan in place for handling stressful situations, you are able to more quickly release the panicky feelings of overwhelm.

Handling Overwhelm

Some of the most overwhelming situations as a court reporter involve deadlines. For instance, you’ve worked all day on a very intense deposition. At the end of the day, you are now exhausted but know that soon you will go home and relax for the evening. This picture changes suddenly when one of the attorneys tells you they need the transcript ASAP, tomorrow if possible. You are immediately overwhelmed wondering how can you get all of these pages edited, proofread, and delivered by tomorrow. Panic sets in. Since you are already exhausted, your feelings of overwhelm are heightened.

As a court reporter, this is a common stressful situation. The good news is that, over time, you can develop coping skills that will allow you to overcome the overwhelm and quickly move to a solution. Here are some steps you can take to conquer the challenge.

1. Stop and take a breath.

As soon as you are alerted to the situation, take stock of what is required. Talk to the attorneys to discover if there is any possibility of extending the deadline, even if it is only a few hours. As a court reporter, we always want to deliver a transcript to attorneys on the deadline they request so they can do their job to the best of their ability. However, sometimes, after asking a few questions, you will discover that they are able to work with you and extend the time in which they must have the transcript in their hands. Every extra hour you can negotiate means a little less stress on you in preparing the transcript.

2. Prioritize and plan.

Once you know exactly how much time you have, sit down and estimate how long it will take you for each step of the process, including editing, proofreading, and delivery. Then make a schedule that sets forth exactly how much time you will use for each stage. By making a time schedule, you will be able to continually measure whether you are on target to deliver on time and make adjustments as necessary.

3. Enlist help.

Before beginning preparation of the transcript, think about whether there are any parts you can delegate. It is wise to have at least one scopist you can rely on in situations such as these. Now is the time to call them to help you with editing and/or proofreading in order to meet your deadline.

Do you need to enlist the help of your family to take care of home issues so that you can focus completely on your task? If a spouse or older child can pick up some of the duties for which you would typically be responsible, now is the time to talk to them and ask for their assistance and cooperation.

4. Get started.

Once you have outlined your plan, it is time to get started. Get comfortable and begin. Track your progress and check your schedule frequently to make sure you are on track to meet your deadline. This will help you stay focused and on task.

Feeling overwhelmed is often a temporary feeling. If you give yourself a few minutes to stop and breathe, this allows you to steady those feelings of panic and self-defeating thoughts. Once you take steps to make a plan, those feelings will begin to subside. Each step in the plan that you accomplish will get you closer to your goal of meeting your deadline and managing your stress level.

Filed Under: Court Reporters

June 16, 2014 By Dawn Houghton

They Don’t Teach You This In Court Reporting School!

court reporting lessonsAs a court reporter with 31 years of experience, I sometimes am asked to impart words of wisdom and advice to up-and-coming court reporters. When I think of the lessons I want to pass on to others, I think of some of the lessons I could only learn the hard way. While these memories are funny to think about now, I wasn’t laughing at the time. Here are a few of those gems that come to mind.

Don’t wear your white suit unless you know where you’re going.

Upon arriving at my assignment one day, I discovered I was to take a deposition at a recycling center. This would have not typically been a problem, except that I had decided to wear my winter white suit to the deposition. No problem, I thought. We will be in the office, of course, around a conference table, as always.

Unfortunately, I soon discovered we were not to be seated in a nice, pristine office setting for the deposition. Instead, I found myself perched on the only chair (which was broken, of course), with a nearby bulldozer shoveling trash into a giant pit while I tried to take down the testimony of the standing attorneys and the witness.

You can imagine what happened to the white suit. Let’s just say it would have been better to wear brown on that day!

Never put your paper steno notes down in unusual places.

I learned this particular lesson when, upon leaving a deposition, I was in the parking lot putting my equipment into the trunk of my car. Rather than juggle too may things and drop everything, I stacked the steno notes from my deposition on the bumper of my car. This, I figured, would free up my hands to finish packing my things away.

Once I finished packing up, I got in my car to leave.

Have you ever had that funny feeling that you are forgetting something? Unfortunately, I didn’t have that feeling that day. Instead, forgetting I had placed my notes on the bumper, I got in the car and pulled out of the parking lot.

Suddenly I heard a loud noise behind me. Looking in my rear-view mirror, all I could see was a huge monster-sized, perfectly-round cloud of paper chasing me down the street! I immediately stopped and got out to see what I could salvage from the tangled web of thin white strips.

Amazingly, the paper did not tear into shreds and it only took me 30 painstaking minutes to fold the notes back into their former stack. Thank goodness the notes were only a redundancy and I had the digital notes of the deposition on my computer and a computer disk. (I still have those notes, by the way.)

Don’t kid yourself into thinking you have the manual dexterity of a circus juggler.

Because I had gone on hundreds of assignments over the years, each time bringing my equipment efficiently packed in its case, this equipment sometimes feels like an added appendage of my body, as familiar as my arms and legs. So, one day, when I arrived at my destination to find I needed to climb a flight of stairs to my assignment, I didn’t think twice about grabbing everything, including my steno machine on my shoulder, my purse in my other hand, and a to-go cup full of Starbucks coffee in the same hand as my steno machine.

Lulled into this false sense of my own abilities, imagine my surprise as I ascended the stairs and felt my steno machine slip from my shoulder, land on my forearm, causing my coffee cup to jump, thereby releasing an alarming amount of coffee from the tiny hole in the lid, which flew up into the air and came down directly on my hair and the front of my skirt!

Then and there I realized that, No, I am not a circus juggler, and, Yes, I would have to take the deposition in this disheveled condition. Which I did!

Sometimes perfectly innocent maps can lead you far, far astray.

When I am preparing to take a deposition out of town, I always print a copy of the directions to my destination to take with me. One particular day, before traveling to a deposition that was many miles away, I grabbed directions quickly and headed out the door. My drive was uneventful until I realized I had taken a wrong exit and had been heading in the opposite direction for miles.

Nothing strikes me with such fear and panic as the realization that I am going to be late for an assignment. All court reporters know that is one of the unforgivable offenses of court reporting. We learn early in our careers to never ever keep a client waiting.

I was able to turn around and finally arrive at my destination. But, to this day, I still remember the client I was working with on that stressful day. Thank you, Mr. Cypher, for being so understanding!

Never assume! It makes an … well, you know the rest.

During one of my depositions when I was still rather new to court reporting, I failed to ask one of the attorneys for his name before going on the record. But I figured everything was fine because I had a deposition notice with the names of all attending parties. I assumed the attorney present was the person named on the notice.

Several days later, I was very embarrassed when I discovered that this attorney was, indeed, NOT the person named on the notice, and I had used an incorrect name throughout the entire transcript!

But lessons are exactly that, things we learn along the way. Sometimes we learn them the hard way, but we do learn. I recently found myself in a similar situation when I recognized an attorney I would be working with for the day but could not remember his name. I now have learned to say “I know who you are, but can you remind me of your name again?” This turns out much better than getting the call that, “You have my name wrong throughout this entire transcript.”

And now I would love to hear your court reporting stories of learning the hard way. I sincerely hope I’m not the only one!

If you enjoyed this article, you might also like “Court Reporters Strive for Customer Satisfaction.”

Filed Under: Court Reporting

January 30, 2014 By Dawn Houghton

The Importance of Punctuality for Court Reporters

court reporter punctualityThe importance of punctuality cannot be stressed enough for court reporters. It is common for a court reporter to show up 15 to 30 minutes before the time set for a deposition.

Reporters who are late often hold up the deposition if all parties, including the witness, have gotten there on time. This can burden all parties by having to remain at the deposition location longer than planned. It can also create problems such as pressure the questioning attorney to speed through the deposition and it does not create a positive impression for the court reporter.

Although it might seem unnecessary to leave for your deposition earlier, doing so will help avoid any mishaps in arriving late to a job. This will also account for unexpected delays in traffic and things that are out of your control. You will be grateful for the extra time you’ve allotted yourself should any obstacles arise. Even being ten minutes late can often lead attorneys to complain of your lack of punctuality to your agency.

The night before your scheduled deposition, use Mapquest, Google Maps or your GPS system to look up directions to your destination. Another way to ensure you arrive on time is to double check the website of the location where you will be working.  Sometimes applications or websites will mistakenly direct you to go to a different area of town because two locations share the same address. Double checking the website or even calling the office the day before will help avoid blunders in arriving at the wrong location.

Checking the weather the day before will also provide extra assurance in arriving on time. If you don’t have the opportunity to take the day off for inclement weather, plan your commute accordingly. Give yourself at least an extra hour to arrive at your destination should any road conditions become hazardous or there is slow traffic. During winter storms, icy conditions will leave roads difficult and dangerous to drive or walk on, so consider these variables when planning.

Punctuality not only benefits your reputation as a court reporter, it also benefits all parties involved in a job. It is the respectful thing to do as all people have busy and varied schedules. Taking extra precautions to arrive on time will help your jobs start as scheduled and you will be making a professional impression.

If you found this article interesting, you might also like “4 Things A Court Reporter Should Never Say in a Deposition.”

Filed Under: Court Reporters, Court Reporting

December 7, 2012 By Dawn Houghton

What Does a Court Reporter Do?

What Does a Court Reporter Do?When I tell someone I’m a court reporter, often I’m asked, “What is that?” It’s difficult to explain what I do in a short sentence. To help describe what I do, I often hold my hands in front of me, as though on a keyboard, and say, “You know, the person with the little machine who sits in front of the judge in court.” And the person I am speaking to often says, “Oh, yes”.  But there’s much more I’d like to tell them about what a court reporter does. So if you have ever wondered what a court reporter does, here is my answer.

First, I can tell you what we are not. We are not the person who reports on news for TV stations.  We are not that kind of court news reporter.

Maker of the Record

We are the person who sits in the court room or in a deposition who takes down every spoken word and detail during the proceedings. We prepare official transcripts of the sworn testimony for use by attorneys, judges and litigants. These transcripts are used as the official record of the events that took place during the hearing or trial. We are responsible for certifying that what has been entered is accurate and true to the best of our ability.

Skilled Professional

To become a court reporter, we have gone through college programs that teach us the skill of steno writing at a very high level of speed and accuracy. It can take 2 to 5 years to reach the level of skill that is required to receive certification to work as a court reporter. We have to demonstrate that we can write at a speed of 225 words per minute with 97 percent accuracy.

Court reporters need excellent communication, organizational and time management skills. We have the ability to work in a high-pressure environment. We know how to work under a deadline. The documents we prepare are the only account of the court proceedings and are vital to the credibility of the judicial system. We take this responsibility very seriously.

Attorneys and corporations hire freelance reporters when they have a need for an accurate and complete record of proceedings, such as depositions, board of director meetings, stockholder minutes or other legal proceedings.

Talented Technicians

Court reporters use a computer and stenotype machine to take down the spoken words they hear. The stenotype machine allows the reporter to use a form of shorthand by using sounds of words to record data. The computer uses software called computer-aided transcription to translate the information into English.

Court reporters are using more advanced technology to provide instant transcription in rough draft form on computer screens while the proceeding is in session. This is called realtime translation. This technology is also used to allow the deaf and hard-of-hearing community access to what is happening in a live classroom, meeting, church or theater. This skill is also used to caption live television shows, such as newscasts.

Our profession is a quiet one. We are always in the background, patiently taking down every word that is spoken, sometimes working in very difficult, emotional and trying circumstances, but we always protect the record. We know how important the role is that we play in the legal system, and we are proud to be the keepers of the record.

If you like this post, you might also be interested in this interview with Nicole Roe on her thoughts about being a court reporter.

Filed Under: Court Reporters, Court Reporting

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